What's the most ridiculous thing you were told by the Marketplace or a Carrier while you were enrolling someone through exchange and what would be your simple solution to the problem.
A carrier told me they could not cancel a insurance plan that my client no longer wanted although it was terminated by the Marketplace. They said that the only way they could cancel the plan is if the Marketplace authorized it. So the Marketplace started one of their Escalation Frustration Situations inflicting 30 days of pain which usually results in no solution. This was repeated twice. The company never got t
A carrier told me they could not cancel a insurance plan that my client no longer wanted although it was terminated by the Marketplace. They said that the only way they could cancel the plan is if the Marketplace authorized it. So the Marketplace started one of their Escalation Frustration Situations inflicting 30 days of pain which usually results in no solution. This was repeated twice. The company never got t
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