Well, if we didn't have enough that we had to battle with the ACA now it's come to my attention that when clients call the marketplace that the Navigators are looking at their plan and telling them of cheaper plans with other carriers.
Spoke with a client to follow up on setting up the monthly auto draft. He/she informed us that when she called the Marketplace to ask about where to send the citizenship info the Navigator told her she was paying too much for her plan and that a zero dollar bronze plan with no copay and much higher deductible was better for her.
She took the advise of th
Spoke with a client to follow up on setting up the monthly auto draft. He/she informed us that when she called the Marketplace to ask about where to send the citizenship info the Navigator told her she was paying too much for her plan and that a zero dollar bronze plan with no copay and much higher deductible was better for her.
She took the advise of th
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