How Do I Handle this Claim?

One of my clients was involved in an auto accident on Saturday where she was hit by a snow plow from one of the Lake Metro parks in our area. She was deemed 100% not at fault by the police. Wisely, she tried to file the claim against the plow drivers insurance, however, she was told that because it is considered work under a state government, the driver is not liable and therefore the claim must be filed under her own insurance. Is this true? I have been told that any government vehicle, whether it be a plow, ambulance, or police officer is actually waiver of liability if they are involved in

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