Follow Up.................

So if there's one thing I've learned over the past few years doing FE is that proper follow up with your client will make a huge difference with keeping the business on the books. It's so easy in this business to write the app, have it fly through jet issue and then mail the policy out a week or two later. When I was very busy and writing a ton I would do this, forget to even do a follow up phone call after mailing the policy. I noticed a big jump in charge backs.



From the time you submit the app, how often do you guys follow up/call your clients?

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