Carrier Marketplace He Said She Said

Have you ever noticed that when there is a problem with an application, or if there is an issue the carrier blames the Marketplace or the Marketplace blames the carrier.

For instance when your NPN is dropped the Marketplace says your transferred go speak to the carrier but the Carrier says it's a Marketplace problems and they need to solve it and they send you back to them.

I've wondered does the information really get to the carrier and maybe they secretly delete it so they do not have to pay their agents. Especially the companies that have no designated agent support or no specific way to

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